Dr. Premsak Piayura, a member of the Senate, has raised concerns about the quality of life for medical personnel during an appearance on the "Plian Mum Kit" (Change Your Perspective) program broadcast on Parliament Television.
Dr. Premsak stated that healthcare workers currently face workloads far exceeding those of the general population, including extended working hours, accumulated stress, and insufficient rest time. This is particularly acute in the nursing profession and medical service sectors.
Beyond patient care responsibilities, medical personnel must also handle continuously expanding quality assessment systems that come in various forms. These assessments are accompanied by pressure from supervisors to meet evaluation criteria, resulting in staff spending considerable time on documentation work.
While acknowledging that quality assessments are well-intentioned efforts to raise service standards, Dr. Premsak argues that in practice, they have become excessive and unnecessary, transforming into burdens that negatively impact the core work of patient care.
The senator proposed that the most appropriate assessments—those that best reflect service quality—should come from patient and family satisfaction rather than from documentation or predetermined standard criteria. He questioned whether the current detailed assessment systems implemented across all healthcare facilities, from tambon health promoting hospitals and community hospitals to provincial hospitals, regional medical centers, and university hospitals, have become unnecessarily excessive.
